Persónuverndarstefna
Lagalegur fyrirvari
Skýringarnar og upplýsingarnar sem gefnar eru upp á þessari síðu eru aðeins almennar skýringar á háu stigi og upplýsingar um hvernig eigi að skrifa eigið skjal um persónuverndarstefnu. Þú ættir ekki að treysta á þessa grein sem lögfræðiráðgjöf eða sem ráðleggingar varðandi það sem þú ættir í raun að gera, því við getum ekki vitað fyrirfram hverjar eru sérstakar persónuverndarstefnur sem þú vilt koma á milli fyrirtækis þíns og viðskiptavina þinna og gesta. Við mælum með að þú leitir þér lögfræðiráðgjafar til að hjálpa þér að skilja og aðstoða þig við að búa til þína eigin persónuverndarstefnu.
What is personal data and processing of personal data?
Personal data refers to information relating to an identified or identifiable individual, such as name, ID number, address, email address, telephone number, financial information, health data, IP address, and other similar information. The processing of personal data refers to any operation performed on personal data, including collection, registration, storage, modification, or deletion. Certain types of personal data, referred to as "special categories," are considered particularly sensitive and therefore require enhanced protection. These include genetic data, biometric data, information about a person's sex life or sexual orientation, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and health information.
How does Stay in Hacienda process personal data?
Processing of personal data is carried out on a legitimate basis and in accordance with the GDPR.
The company ensures that the following principles are adhered to:
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that personal information is processed fairly.
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that personal information is only collected for a clear purpose.
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that no more personal information is collected than is necessary.
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ensure that your personal information is accurate and updated when necessary.
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that personal information will not be kept longer than is necessary.
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ensure the security of personal information with appropriate security measures.
Who does Stay in Hacienda collect personal data about?
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In our operations it is necessary to collect and process personal data about different groups of individuals. This may include our staff, customers, contractors, and other third parties with whom we need to communicate as part of our business activities.
What personal data does Stay in Hacienda collect about you?
We collect different personal data about different groups of individuals depending on the activities of the company. In all circumstances, we endeavour to collect only the personal data necessary for the purpose of the processing.
We collect and handle the following categories of personal information about applicants, former and current staff:
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basic information (name, address, email address, etc.)
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trade union membership
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bank information
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tax information
Customers:
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Name and, in some cases, an identification number
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Contact information (such as email address and telephone number)
The company also needs to keep the necessary contact information about the contractors and other third parties, such as name and email address.
We collect the following personal information about customers (B2B) and contacts of their customers (B2C):
E-mail Communication
The information we collect when it comes to email communication with customers, customer contacts and others is the name, email address and the communication itself.
Customer relationship management
The information we collect in order to keep track of customers and clients' contacts (legal entities), are identifying and communication information.
Billing
The information we collect and process when charging customers for our services are identifying and communication information.
When we need to collect sensitive personal data, such as health information and information on employee trade union membership, special care is taken in handling such information.
What personal data does Stay in Hacienda collect about you?
Why does Stay in Hacienda collect personal data about you?
We collect and process personal data to:
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fulfil contractual obligations, such as agreements with contractors and business partners.
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provide customers with the services they have requested.
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safeguard the company's legitimate interests, for example by using security cameras for monitoring and asset protection purposes.
On what legal basis does Stay in Hacienda process your personal data?
We collect and process personal data on the following legal basis:
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your consent, where required.
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to fulfil contractual obligation.
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to comply with legal requirements.
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to safeguard the legitimate interests of the company.
For how long does Stay in Hacienda keep your personal data?
We retain your personal data for as long as required by law or as necessary to provide our services to you. After that, your personal data will be securely deleted or anonymized. For accounting and auditing purposes, we may keep your personal data for a period after our services have been completed, in accordance with legal requirements. If you have given us consent for direct marketing, we will retain your information until you inform us that you no longer wish to receive marketing communications.
Where we collect personal information from?
We collect your personal data directly from you. If third-party personal data is collected, we will, as far as possible, endeavour to inform the individual concerned.
When does Stay in Hacienda share your personal information to third parties and why?
We share personal data with third parties engaged by the company to perform specific tasks, such as service providers, agents, or contractors. In these cases, Stay in Hacienda enters into a data processing agreement with the relevant party. This agreement requires, among other things, that the third party processes personal data only in accordance with our instructions, does not use the data for any other purpose, and ensures appropriate technical and organizational security measures are in place.
Stay in Hacienda may also share personal information with third parties when required to do so by law.
Transfer of personal data outside the European Economic Area
Stay in Hacienda is aware that stringent conditions apply to the transfer of personal data to countries located outside the European Economic Area. The company does not under any circumstances do so unless there is sufficient authority to do so under the GDPR.
What are your rights?
If you have given your consent for the processing of certain personal data, you have the right under the GDPR to withdraw your consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
In addition to the right to withdraw consent, you are also entitled to:
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access your personal data.
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request the rectification of inaccurate personal data.
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request the erasure of your personal data ("right to be forgotten").
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request the restriction of processing of your personal data.
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request the transfer of your personal data to another organization (data portability).
Please note that these rights are not absolute and may be subject to certain legal conditions or exemptions.
Security of personal data
Stay in Hacienda has implemented appropriate technical and organizational security measures to ensure the security of personal data in accordance with the GDPR. This means, among other things, that the only employees that have access to personal data are the ones required to by their work. In addition, the company promotes regular training for employees on the security and processing of personal data.
Stay in Hacienda - Contact Information
Company name: Oasis Services SI
Address: C. San Miguel 6, 30201 Cartagena, Murcia, Spain
E-mail: info@stayinhacienda.com
Contact Information of the Data Protection Officer (DPO)
If you have any questions about how Stay in Hacienda handles your personal information, here is the contact information for our DPO
E-mail: info@stayinhacienda.com
Right to file a complaint with the Data Protection Authority
If you doubt that Stay in Hacienda processes your personal data in accordance with the GDPR, you have the right to file a complaint with the relevant Data Protection Authority.
Changes to this Privacy Notice
This Privacy Notice may change from time to time in accordance with changes to applicable laws and regulations or if changes are made to how Stay in Hacienda processes personal data. Once changes have been made, they will come into effect once an updated Privacy Policy has been issued on our website.
Updated: May 2025